Welcome to KurryShop.com.
This Shipping Policy explains how orders are processed, shipped, and delivered when physical products are sold through our platform.
As KurryShop.com mainly provides informational articles, guides, and curated product recommendations, shipping applies only to physical items purchased directly from our store.
1. Order Processing Time
Once an order is placed:
- Orders are processed within 1–3 business days.
- Orders placed on weekends or holidays are processed on the next business day.
- You will receive a confirmation email after placing your order and another email once your order has been shipped.
If your order includes multiple items, they may be shipped separately depending on warehouse availability.
2. Shipping Methods & Delivery Time
Delivery times depend on your location and the carrier used. Typical estimated delivery windows:
- Local / Domestic shipping: 3–7 business days
- International shipping: 7–21 business days
Delivery times may vary due to:
- Customs delays
- Carrier availability
- Weather conditions
- Holiday peak seasons
We cannot guarantee exact delivery dates once the carrier has taken the package.
3. Shipping Costs
Shipping fees are calculated at checkout and depend on:
- Destination address
- Weight and size of items
- Carrier pricing
Shipping fees are non-refundable, except in cases of:
- Wrong item delivered
- Damaged item on arrival
- Lost shipment confirmed by the carrier
4. Tracking Your Order
Once your order is shipped, you will receive:
- A shipping confirmation email
- A tracking number
- A link to track your package in real time
If you do not receive a tracking number within the expected time, contact us at:
5. Delayed or Lost Shipments
If your package is delayed, we advise:
- Checking the tracking information first
- Contacting the carrier directly for updates
If a package is marked as lost by the carrier, we will:
- Investigate the issue
- Offer a replacement or refund where applicable
KurryShop.com is not responsible for:
- Incorrect or incomplete delivery addresses
- Packages stolen after delivery
- Delays caused by customs or carriers
6. Incorrect Address Disclaimer
It is the customer’s responsibility to provide an accurate shipping address.
If the address provided is incorrect and the package is returned:
- The customer must pay reshipping fees
- Refunds may not be applicable for non-returnable goods
Always double-check your address before confirming your order.
7. International Shipping & Customs
International orders may be subject to:
- Customs fees
- Import taxes
- Local government charges
These fees are not included in the purchase price or shipping cost.
Customers are responsible for all customs-related charges.
8. Damaged or Defective Items
If an item arrives damaged:
You must contact us within 48 hours of receiving the product with:
- Order number
- Photos of the damaged product
- Photos of the packaging
We will offer:
- A replacement
- Or a refund, depending on availability
Items damaged due to misuse are not eligible for refunds.
9. Order Cancellation
Orders may be cancelled within 12 hours of purchase if they have not been processed or shipped.
Once shipped, cancellations are no longer possible.
10. Contact Us
If you have questions about shipping or need help tracking your order, contact us at:
We respond within 24–48 hours.