Thank you for shopping at KurryShop.com.
We want you to feel confident and supported with every purchase.
Because our platform provides informational articles, curated recommendations, and digital content, our refund rules follow standard global practices for digital services and non-physical products.
This policy explains when refunds are available, how they work, and how to contact us for support.
1. Digital Products & Informational Content
KurryShop.com primarily offers:
- Educational articles
- Guides
- Informational resources
- Recommendations
- Non-physical services
Because digital content is accessible instantly and cannot be returned, all digital products are non-refundable once delivered or accessed.
Refunds may be granted only in the following exceptional cases:
- Duplicate payment
- Technical failure preventing delivery
- The product was never accessible
- Unauthorized or fraudulent payment (after investigation)
If approved, refunds will be issued back to the original payment method.
2. Physical Products (When Applicable)
If in the future KurryShop.com sells physical items (e.g., wellness tools, accessories), the following rules apply:
Eligibility for a Return
A return may be accepted if:
- The item arrived damaged
- The product is defective
- The wrong item was delivered
- The item is unopened, unused, and in its original packaging
Return Window
You must contact us within 7 days of receiving the product.
After 7 days, we cannot guarantee eligibility for a refund or replacement.
Non-Returnable Items
For hygiene and safety reasons, returns are not accepted for items such as:
- Skin care tools
- Hair care devices
- Personal health accessories
- Any product used on the body
- Items marked as “Final Sale”
3. Refund Approval Process
Once your claim is reviewed, we will notify you whether the refund is:
- Approved
- Partially approved
- Rejected
Refunds typically take 3–7 business days depending on your payment provider.
4. Shipping Costs (For Physical Products)
If returns are required:
- Return shipping costs are the responsibility of the customer
- Shipping fees are non-refundable
- If an item was damaged or incorrect, return fees may be waived
5. Cancellations
Digital Products
Orders cannot be canceled after delivery or access.
Physical Products
Orders may be canceled within 12 hours if they have not been processed or shipped.
Once an order is shipped, cancellations are no longer possible.
6. Fraud & Abuse
KurryShop.com reserves the right to refuse refunds in cases of:
- Repeated claims
- Abuse of the refund process
- Chargeback fraud
- Violations of terms and conditions
We work closely with payment processors to ensure fair and legal handling of refund disputes.
7. How to Request a Refund
To request a refund, email us at:
Please include:
- Full name
- Order number (if applicable)
- Details of the issue
- Screenshots or proof (if necessary)
We respond within 24–48 hours.
8. Changes to This Policy
KurryShop.com reserves the right to update this Refund Policy at any time.
Any changes will appear on this page with a new “Last Updated” date.